Protection des données

The present website will collect and use your personal data in accordance with the Data Protection Act currently applied in the Federal Republic of Germany. Utmost priority is given to protecting your personal data. In the following, we will inform you on how we collect which data, on your rights of objection, and how to exercise them. Wherever you are legally required to consent you will be informed respectively and given the chance to give or reject your permission. Self-evidently, you may also revoke consents already given at any time.

  1. Data Collection, Processing and Use
    1. Your access to our website technically requires the collection, processing and use of various data in order to facilitate flawless communication between your browser (e.g. Internet Explorer) and our web server. The information listed below is automatically collected recorded in so-called log-files until its automatic deletion:
      • ● access date and time
      • ● name of file retrieved
      • ● volume of data sent
      • ● status message if retrieval was successful
      • ● web address of referring website (URL)
      • ● browser type and version
      • ● type and version of operating system
    2. We collect the above data in anonymized form in order to prevent their attribution to specific and/or identifiable individuals. We do so in order to facilitate intrasystem technical processing (connection establishment), system security, the technical administration of system and net infrastructure, to optimize of online service range, and for statistic purposes.
    3. Your IP address will exclusively be transmitted for indispensable technical communication to our web server and shop system. For any additional collection, your IP address will be anonymized. At not time whatsoever IPs will be attributed to specific individuals.
    4. For orders placed with our shop, we will exclusively collect, process and use your personal data to fulfill the respective contract and to communicate with our customers. For payment transactions, we will communicate your payment data to the credit institute that processes your payment. Except as related to order and payment processes, we do not disclose any of your personal data to any third party.
  2. Pseudonymized User Profiles
    1. Furthermore, we collect, process, and use the abovementioned data resulting from your visit to our website in pseudonymized form. This means that respective information will exclusively be attributed to internal registration. Reference to your name or other personal data will not be possible. Neither will these data be combined if you should register with our website by using your name or place orders with our shop. Suchlike pseudonymized user profiles support our continuous improvement by enabling us to structure our range of products and services in line with our customers’ demands.
    2. If you do not want a pseudonymized user profile to be created, you may object at any time. For more information on how to exercise your right of objection, please refer to Paragraph 6 – “Right of Objection and Withdrawal”.
  3. Cookies
    1. Our portal uses small text file, also known as “cookies”. These cookies are filed in your browser’s memory and thus stored by your computer. The use of cookies allows for improving your user experience and offering you advanced technology. We use cookies to:
      • ● technically control sessions
      • ● save your individual settings
      • ● identify your browser
      • ● process your order
      • ● facilitate registration and log-on
    2. Of course you may also use our website without deploying cookies. If you request cookies not to be used, you may simply configure your browser settings to prevent cookies from being placed on your computer or to prompt permission for each individual cookie. Additionally, you can delete cookies already placed. For more information, please turn to your browser’s provider. However, please note that excluding cookies might result in our service’s limited functionality.
  4. Registration, Order Placement and Newsletter
    1. We offer the opportunity to register with our website. In order to successfully complete registration, we need to know your e-mail address. Other information – such as your first and last name, address and payment data – is required for order processing and used for personal communication or administrative issues in relation to your registration and orders. We only use this e-mail address for confirming changes you made to the data of your profile or to communicate new passwords and information required in relation to your orders. Any non-administrative e-mails will only be sent if so requested by you.
    2. You may subscribe to our newsletter that contains various special offers and news. Please note that this service – apart from your e-mail address – generally also requires your respective consent. In accordance with current legal regulations, our subscription process includes so-called double “opt-in” procedures. This serves to prevent any misuse of our newsletter service. After subscribing, we will send an activation link for you to click to the e-mail address you provided us with. Your e-mail address will not be released for receipt of our newsletter before this dual procedure (subscription plus confirmation) has been completed.
    3. You may unsubscribe from our newsletter at any time and without giving any reasons. Additionally, you may revoke your consent to receiving our newsletter at any time. For more information on how to exercise your right of withdrawal, please refer to Paragraph 6 – “Right of Objection and Withdrawal”.
  5. Right to Information and Data Correction
    1. You are legally entitled to obtain at any time free information on your personal data stored by us. Furthermore, you are entitled to have incorrect data corrected and data blocked or deleted.
    2. If you register with our website, you will be given the opportunity to independently access, correct and delete personal data stored by us to a certain extent.
    3. If you request more detailed information on the personal data stored by us or have further questions regarding our use and/or processing thereof or if you want them to be corrected or deleted, please turn to the contact address specified in Paragraph 6 – “Right of Objection and Withdrawal”.
  6. Right of Objection and Withdrawal
    1. You are entitled to object our processing or use of your personal data for creating pseudonymized user profiles. Furthermore, you are entitled to revoke consents granted (such as for receiving our newsletter). If so requested, we will immediately refrain from using and processing your personal data for the respective purposes. You may communicate your informal objection or withdrawal at any time and without stating any reason by postal mail, fax, or e-mail.
      • by postal mail
        FIAP GmbH
      • Jakob - Oswald - Strasse 16
      • 92289 Ursensollen
      • by Telefax: +49 (0) 96 28 92 13 30
      • by E-Mail:
  7. Partner Websites
    1. The present website also provides links to our partners. By clicking any such link, you will automatically be directed to the respective partner and thus exit our website. Any treatment of your personal data on linked-to partner websites is solely subject to the respective website owner’s responsibility. We explicitly point out on the fact that the present privacy policy exclusively applies to our portal. We have neither got any control on other providers, nor do we verify their compliance with applicable data protection provisions.
  8. Google Analytics
    1. The present website makes use of Google Analytics, a web analysis service offered by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as “Google“).
    2. Google Analytics deploys so-called “Cookies” (i.e. text files), which are stored by your computer (also see Paragraph 3) and allow for analyzing your use of the website. Usually, the information regarding your use of the present website generated by the cookie will be sent to Google’s US-based servers and stored by them.
    3. In order to protect your privacy, your IP address will be shortened by so-called IP anonymization prior to suchlike transmission. Google anonymizes the information within EU member countries or other signatories of the EEA treaty. Only exceptionally, your full IP address will be transmitted to US-based Google servers and shortened over there.
    4. On behalf of the owner of the present website, Google will use the information thus obtained in order to analyze your use of website, to prepare reports on website activities and to provide the website’s owner with other services related to the use of the website and the internet as such. The IP address transmitted by your browser in relation to Google Analytics will not be combined with other data administered by Google.
    5. You may configure your browser’s software to prevent cookies from being stored by your computer. Additionally, you can delete cookies already placed. For more information, please turn to your browser’s provider. However, please note that excluding cookies might result in our service’s limited functionality.
    6. Moreover, you may prevent the collection of data generated by cookies, which contain information on your use of this website, as well as respective data’s processing by Google by downloading and installing the browser plug-in available here:
  9. Social Networks
    1. Furthermore, our website contains linked-to script codes (hereinafter referred to as “plug-ins”) referring to external social networks. Any operation of these social networks is exclusively within their respective owners’ (e.g. Facebook Inc.) responsibility. Our website marks suchlike plug-ins by the logos and/or names of these social networks as well as in some cases by various slogans such as “Like“.
    2. As default setting, we have disabled these plug-ins. That means they don’t connect to the individual social networks’ servers. The plug-ins will not be activated (and thus establish connection connect) before you enable them thus consent to connecting to respective social networks. Thereafter, a second click serves to transmit your recommendation.
    3. Provided that you have logged on to the respective social network with your user account user when you are activating the plug-ins, the information of your visit to our website will be communicated. The network in question will be able to attribute your visit to our website as well as your recommendation to your user account.
    4. For more information on purpose and extent of the collection of data by individual social networks, their subsequent processing and use of your personal data and your respective rights and options for privacy protection settings, please refer to the respective network’s privacy policy.
    5. Plug-ins will only be activated for the site currently visited and the services selected. Upon accessing other sites, disabled plug-ins will be displayed again. This allows you to use social networks in connection with our website and prevents the simultaneous preparation of surf profiles by individual networks.
    6. When you activate a plug-in and effect recommendations, the respective information will be transmitted to the social network in question and stored by them. If you wish to prevent this you will have to refrain from activating plug-ins. Furthermore, we recommend you generally log-off your personal user account when you exit a social network.
    7. Our website makes use of the Facebook plug-in. Social network Facebook is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For more information on Facebook’s privacy policy, please refer to More information about the Facebook plug-in is available on
    8. Our website makes use of the Google Plus plug-in. Social network Google Plus is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For more information on Google’s privacy policy, please refer to More information about the Google Plus plug-in is available on
    9. Our website makes use of the Twitter plug-in. Social network Twitter is operated by Twitter, Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA. For more information on Twitter’s privacy policy, please refer to
  10. Validity
    1. We continuously strive to improve our website and use advanced technologies. Therefore, it might be necessary to amend or adapt the present privacy policy. We thus reserve the right to change the statements given hereunder at any time and with future effect. We recommend you regularly return to this site and review our privacy policy as amended from time to time.


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